Legal notice

Name of sales company: Tokai Wax Co., Ltd.

Management Manager, Representative Director Akuzawa Taro

Address: 355-1 Kuroda, Fujinomiya City, Shizuoka Prefecture 418-0034

Phone number: 0544-27-1865

Email address: mail@tokai-seiro.co.jp

Homepage: http://www.tokai-seiro.co.jp

Sales quantity and price range

• Please check each product page.

Necessary fees other than products

• 10% consumption tax
• Shipping fee (varies depending on the region)
• In the case of bank transfer, bank transfer fee
• In the case of cash on delivery, the cash on delivery fee

payment method

• Credit Card
• Bank transfer (prepayment)
• Cash on delivery (Collect)
• Paypay
• Alipay
• AmazonPay

Delivery time

• As a general rule, we will deliver your order within 7 days from the date of your order.
• If we find that we are delayed due to a lack of stock or traffic conditions, we will contact you via email or other means.
• Please note that we may temporarily suspend shipping of products regarding our holiday period.

Application validity period

• It will take within 7 days of your order. If payment is not made within 7 days of your order, your order will be automatically cancelled.

Returns and exchanges

1. Regarding returns
   As a general rule, we cannot accept returns or exchanges due to customer convenience.
   If there is any defect, damage, or incorrect delivery, please contact us within 7 days of receiving the product. We will take responsibility for providing a replacement item.
2. Return conditions
   If you wish to return or exchange, please return the item in the same condition as when it was delivered. We cannot accept returns or exchanges for products that have been used once or have been damaged or stained by the customer.
3. Shipping costs

If the product is damaged from the beginning, during transportation, or if a product that is different from the one you have requested is received, we will not charge you any shipping fees for returns or exchanges. In these cases, please contact us within 7 days of receiving the product. We will take responsibility for your actions.

1. Return contact information

If you wish to return a product, please be sure to contact us before returning it.

Phone number 0544-27-1865

email addressmail@tokai-seiro.co.jp